FAQ
Plumbing leak detection — FAQ
Common questions from BC property owners and managers with plumbing leaks. Don't see your question? Call us at 604-239-9934.
- Serving all of BCSince 1999
- Licensed & insuredWorkSafeBC
- Free phone consultNo pressure
- 25+ yearsFamily-operated
- 10,000+ propertiesInspected
- Will leak detection damage my property?
- No. We use non-invasive technology like thermal imaging, acoustic sensors, and ground-penetrating radar. No drilling, cutting, or demolition required in most cases.
- Does insurance cover leak detection?
- Many policies cover detection costs when water damage is present. We provide detailed reports for your insurance claim documentation.
- How quickly can you respond?
- Same-day response is often available for urgent situations. Regular appointments are typically scheduled within 24–48 hours.
- What if you don't find a leak?
- You receive a comprehensive report confirming no active leaks were detected. This documentation is valuable for insurance, property sales, or peace of mind.
- Can you find a leak behind a wall without opening it?
- Yes. Thermal imaging detects the temperature change from water in the wall cavity. Acoustic detects the sound of escaping water. We find the leak without cutting into the drywall.
- How is plumbing leak detection different from what a plumber does?
- Plumbers repair pipes. We find hidden leaks. A plumber needs to see the pipe to repair it. We tell them exactly where to look so they don't need to open multiple holes.
- Can you detect leaks in any type of pipe?
- Yes — copper, PVC, PEX, CPVC, galvanized steel, cast iron, and more. Different materials need different detection methods, and we have them all.
- How long does it take to find a plumbing leak?
- Most hidden plumbing leaks are found within 30 minutes to 2 hours, depending on wall construction, pipe material, and accessibility.
- Do you need access to the pipes?
- For thermal imaging, no — we scan through finished surfaces. For acoustic correlation, we need access to the pipe at two points (valves, cleanouts, or exposed sections).
- Can you find leaks in slab plumbing?
- Yes. Slab plumbing leaks need a combined approach: GPR to map the in-slab pipes, thermal to find hot water anomalies, and acoustic to confirm the leak.
- What if you don't find a leak?
- You receive a report confirming no active leak was detected. This documentation is valuable for insurance, property sales, or peace of mind.
- Do you detect gas line leaks?
- For gas line leaks, you need a licensed gas fitter. We detect water and process fluid leaks only. However, our acoustic methods can sometimes identify the location of a gas leak for your gas fitter to confirm.
Still have questions?
Talk to a 25-year leak detection expert. Free phone consult.